Celebrating Excellence across Northern Ireland's Customer Contact Industry!
Nominations are open for the 2026 CCNNI Awards!
Showcasing the very best of the dynamic NI customer contact industry, this is your chance to shine a spotlight on the incredible achievements of your exceptional staff and business initiatives.
The Awards are free to enter for CCNNI Corporate Members* and open to any customer contact provider based – or delivering services – in Northern Ireland, with a minimum of five staff.
*Community Members and non-members will be charged a £250+VAT administration fee for entering (unlimited entries). Not yet a member? Join Now!
Do you have an amazing team, fantastic customer service, brilliant client relationship or awesome people? Then nominate them for a CCNNI Award! The deadline for entries is Thursday 17 September, so there is plenty of time to consider your nomaintations. See here for How to Enter
Don't Miss the Gala Ceremony!
We can’t wait to celebrate the emerging talent of the NI customer contact industry at our black-tie gala awards ceremony on Thursday 5 November at Hilton Belfast.
This fabulous event will bring together more than 250 professionals to recognise the innovation, talent and excellence of Northern Ireland’s thriving customer experience industry, which employs over 15,000 people, driving economic growth and making a critical contribution to Northern Ireland’s economy.
Guests will enjoy a sparkling drinks reception, sumptious 3-course gala dinner plus table wine and not forgetting the all-important Awards Ceremony featuring local celebrity host.
Prepare for an unforgettable evening of glitz, glamour and entertainment as you network with industry leaders and mingle with the stars. Don't miss!
Thanks to our 2025 Awards Sponsors & Supporters
